FAQ
Shipping Questions ✈️
Do you ship Worldwide?
At HealthyGrounding, we're delighted to offer Free Worldwide Shipping to our valued customers! Our shipping services cover the majority of countries across the globe.
Please note, shipments to smaller nations and military regions might experience some delays.
How do I track my order?
Once your order is shipped, you will receive a confirmation email that your package is on its way. This email will include your package's tracking number and a link to the carrier's tracking page. Should you encounter any issues with your tracking number, please reach out to us at support@healthygrounding.com.
Although uncommon, there are instances where tracking information might not update, but you will still receive your order. If you haven't seen any updates by the estimated delivery date, please contact us for further assistance.
I accidentally put the wrong shipping address, can I change it?
If you've entered an incorrect shipping address, it's crucial to contact us immediately. Include your order number and the updated address in your message. The more details you provide, the quicker we can attempt to modify your information.
While we can't promise to update your order before it progresses to processing, we'll do our utmost to accommodate your request. To ensure prompt attention, please mark your email as "URGENT" in the subject line. This will help us identify and address your concern swiftly, allowing us to hopefully make the change before it's too late.
If your order has already been shipped, you'll need to reach out to the courier or postal service directly to inform them of your new address.
How long does shipping take?
Expect your order to be processed within 1-3 business days.
Once your order is processed, the estimated delivery times for standard shipping are as follows:
- America & Canada: 5-10 business days
- Mainland Europe & UK: 5-10 business days
- Oceania: 5-10 business days
- Other regions: 5-15 business days
We are pleased to offer free international shipping for all purchases.
Order Questions 📦
Can I cancel my order?
Before finalizing your purchase, we encourage you to review your items carefully.
At HealthyGrounding, our order processing is automated for efficient and precise distribution of our products. If you need to cancel an order, you must send an email request within 24 hours, including your order number. Be sure to highlight "CANCEL" in the email subject line for immediate attention.
Please note that we may not be able to guarantee the cancellations of your products if after the 24 hour window.
Will I receive a tracking number?
Yes. We provide tracking for every order. A shipping confirmation email will be sent to you as soon as your order has shipped, this will allow you to track the status of your order.
What is your returns policy?
At HealthyGrounding, we are proud to provide a 90-day risk-free return policy. Please note, the cost of return shipping is the responsibility of the customer and is non-refundable. If you wish to return a product, make sure to reach out to us first at support@healthygrounding.com.
I just placed an order, when will it ship?
Please allow 1-2 business days for the processing and production of your order before it is dispatched.
Payment Questions 💳
When will my credit card be charged?
Please be aware that after obtaining credit card authorization, the reserved funds might be held by your bank for up to 30 days, depending on their policy. We advise checking with your bank for specific details. For those using a debit card, it's important to confirm any daily withdrawal limits with your bank to avoid potential issues. HealthyGrounding retains the right to ask for further identification and will reach out via email if needed.
I have not received my refund yet, why is that?
Refund processing times may vary, and it often takes between 3-7 business days for the refunded amount to appear in your account. This duration depends on your bank's policies.
If you haven't seen your refund yet, we recommend first checking your bank account again. Following that, reach out to your credit card company for further information. Should you have completed these steps and still not received your refund, please
I recently purchased an item but now it is discounted. Am I able to receive this discounted price?
Prices listed on our website are subject to change without prior notification. Orders finalized prior to the announcement of promotions or discounts will not qualify for the new offers. We retain the authority to cancel any orders that result from unauthorized, altered, or ineligible application of the promotions. Additionally, we reserve the right to adjust or discontinue any promotion as necessary, particularly in the event of unexpected circumstances.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, Visa Debit, American Express and we also support Google Pay, Apple Pay and PayPal.
Grounding Product Questions 🛏️
What are the sizes of your Grounding Bed Sheet and Grounding Mat?
Grounding Bed Sheet:
- 23.6" x 104.3"(60 x 265cm)
Grounding Fitted Sheet:
⠀✔️⠀Twin (99 x 203cm)
⠀✔️⠀Full/Double (137 x 203cm)
⠀✔️⠀Queen (153 x 203cm)
⠀✔️⠀King (198 x 203cm)
⠀✔️⠀California King (183 x 213cm)
Universal Grounding Mat:
- 15.7" x 23.6" (40 x 60cm)
- 9.8" x 26.8" (25 x 68cm)
Can I wash my HealthyGrounding Bedsheet?
Yes you can. Feel free to wash your sheet regularly—it's designed to withstand washing and will stay perfectly functional. Regular washing ensures your sheet remains fresh and free from any sweat or residue. For best results, use warm water for washing and opt for a gentle, low heat setting for drying. It's important to avoid bleach and oils, as they can harm the silver threads that are essential for the grounding capabilities of your sheet.
Can I wash my HealthyGrounding Bedsheet with bleach or fabric softener?
We highly recommend avoiding the use of chlorine, bleach, or fabric softeners when washing our bedsheets. This is because it can damage the silver threads and potentially reduce the grounding benefits.
Can I use your grounding products with pets?
Yes, HealthyGrounding Bedsheets and mats are perfectly safe for use around pets.
Grounding and Health Questions ❤️
What is grounding?
Grounding, also known as Earthing, involves linking your body directly with the Earth's gentle, innate electrical charge. This connection can be made by walking barefoot outside or by utilizing our grounding products when outdoor access becomes impractical. Our unique HealthyGrounding grounding products enable this connection by using the grounding port in household electrical outlets, thus allowing you to tap into the Earth's natural energy.
Can Grounding add years to my life?
We believe that grounding has significant anti-aging benefits. Numerous studies have shown that our immune system weakens with age, a process referred to as immunosenescence. A leading medical hypothesis suggests that one of the primary reasons for the general decline during aging is the damage caused by free radicals, or oxidative stress, which leads to cellular damage. Given that Grounding has been shown to substantially reduce oxidative stress and inflammation, it stands to reason that it could play a role in extending life expectancy and enhancing overall health. Undoubtedly, keeping the immune system functionally youthful is a key approach to improving life quality and decelerating the aging process.
How can Grounding help reduce pain?
Grounding, also known as Earthing, offers a natural and effective way to reduce pain, primarily by counteracting inflammation. This pain reduction process is rooted in the Earth's inherent properties, which have a natural ability to alleviate discomfort.
When you make direct contact with the ground, your body becomes grounded, tapping into the Earth's vast supply of electrons. These electrons are believed to have antioxidant effects, which can neutralize the free radicals in your body. Free radicals are unstable molecules that can cause oxidative stress and inflammation, leading to pain and various health issues. By neutralizing these molecules, grounding helps reduce the underlying inflammation that often leads to pain.
Experiencing the benefits of grounding is as simple as walking barefoot on grass, soil, or sand for at least half an hour daily. During this time, many individuals report a significant decrease in pain levels, feeling more at peace and physically relaxed.
For those unable to spend time outdoors or looking for a more consistent grounding experience, our website offers a range of Grounding products. These items are designed to simulate the effects of direct Earth contact, allowing you to harness the benefits of grounding indoors. Whether used while sleeping or sitting, these products can help reduce pain by extending the anti-inflammatory benefits of the Earth into your daily life.
How fast does Grounding work in the body?
Grounding, or earthing, has been observed to quickly produce beneficial effects, utilizing the body's conductivity to transfer free electrons from the Earth into the body, often felt as a tingling sensation. This process, which can take about 20 to 30 minutes to significantly impact areas of pain and inflammation, enhances the body's antioxidant and anti-inflammatory defenses. This rapid influx of electrons is believed to neutralize the free radicals responsible for chronic inflammation, thereby reducing pain. Studies, including those using medical thermal imaging, have documented these effects, showing decreased inflammation within minutes of grounding. Beyond immediate relief, regular grounding has been associated with improved sleep, reduced stress, and overall better health. While individual experiences vary, the consistent practice of Grounding has shown remarkable benefits, offering a natural pathway to balancing the body's electrical state, easing pain, and supporting overall well-being.