Shipping Policy
Once your order is confirmed, we'll quickly get it over to our dispatch team to get it ready for processing and shipment. You'll be notified with a tracking number by email the moment your package is on its way.
We partner with trusted carriers like Yunexpress, USPS, DHL, FedEx, Aramex, and various local couriers to ensure your order arrives safely and on time.
Expect your order to be processed within 1-3 business days.
Estimated delivery times for standard shipping are as follows:
- North America: 5-10 business days
- United Kingdom: 5-10 business days
- Oceania: 5-10 business days
- Other countries: 5-15 business days
We are pleased to offer free international shipping for all purchases.
How do I track my order?
To track your order, simply wait for an email notification from us after your order has been shipped. The email will contain a tracking number which will allow you to monitor the status of your delivery. Please allow up to 48 hours for tracking details to be accessible.
Should you not receive your tracking information within 48 hours following the shipment confirmation email, please contact us at support@healthygrounding.com. Please include both your name and order number in your message, and we will promptly assist you in resolving the issue.
Missing items
If your order contains missing items, please contact us at support@healthygrounding.com. There are instances where your order might be divided into several shipments. Should we find any errors in fulfilling your order, we will promptly ship out the correct items using express international shipping to resolve the issue.